Featuring an easy-to-use interface and robust features, Aircall is one of the best call center software on the market for businesses that need to successfully manage their operations. This go-to solution allows users to take notes in real-time, tag calls, and utilize detailed analytics such as reports which enable them to form better follow-up strategies while keeping tabs on customer service experience. Whether you're managing a team of customer support representatives or staying afloat with daily tasks - rest assured knowing Aircall has it all housed in one user-friendly platform.
Pros & Cons
Pros
- Unlimited Inbound Calls
- SMS Sending and Receiving
- Simultaneous Outbound Calls
- IVR & Call Recording
Cons
- System Still Has Some Bugs
Pricing
Aircall pricing starts from $30/month.
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